Sea Gypsy Cancellation Policy
Overview
At Sea Gypsy, we understand that circumstances may change, and sometimes it becomes necessary to cancel or reschedule a booking. To ensure transparency and clarity, we have established a cancellation policy that outlines the procedures and conditions for cancellations by both the renter and Sea Gypsy. Please take the time to familiarize yourself with this policy before making a reservation.
Table of contents
- Cancellation by the Renter
1.1. Cancellation more than 30 days prior to the rental start date
1.2. Cancellation between 14 and 30 days prior to the rental start date
1.3. Cancellation less than 14 days prior to the rental start date - Cancellation by Sea Gypsy
2.1. Cancellation for any reason
2.2. Cancellation due to weather conditions - Cancellation Procedure
3.1. Cancellation method (in writing by email or Whatsapp to Sea Gypsy)
3.2. Effective date of cancellation - Rescheduling Procedure
4.1. Rescheduling at least 14 days prior to the rental start date
4.2. Rescheduling less than 14 days prior to the rental start date
Sea Gypsy Cancellation Policy
1. Cancellation by the Renter
1.1. If the renter cancels the booking more than 30 days prior to the rental start date, they will receive a full refund of the rental fee minus a 10% administration fee.
1.2. If the renter cancels the booking between 14 and 30 days prior to the rental start date, they will receive a 50% refund of the rental fee.
1.3. If the renter cancels the booking less than 14 days prior to the rental start date, they will not receive any refund.
2. Cancellation by Sea Gypsy
2.1. If Sea Gypsy cancels the booking for any reason, the renter will receive a full refund of the rental fee.
2.2. If Sea Gypsy cancels the booking due to weather conditions, the renter will receive a full refund of the rental fee or the option to reschedule the rental for another available date.
3. Cancellation Procedure
3.1. All cancellations must be made in writing by email to Sea Gypsy.
3.2. The effective date of the cancellation is the date Sea Gypsy receives the written notification.
4. Rescheduling Procedure
4.1. If the renter wishes to reschedule the rental to another available date, they must contact Sea Gypsy at least 30 days prior to the rental start date.
4.2. If the renter wishes to reschedule the rental less than 30 days prior to the rental start date, Sea Gypsy reserves the right to charge a rescheduling fee of 10% of the rental fee.
This cancellation policy is effective as of the date of booking and may be subject to change without notice.
Conclusion
We value our customers’ needs and strive to provide a fair cancellation policy that balances the interests of both parties. By adhering to this policy, we can ensure a smooth and hassle-free process for cancellations and rescheduling. Please note that this policy is subject to change without notice, so we recommend reviewing it periodically.
Need help?
Contact us at SeaGypsyTeam@gmail.com for questions related to refunds and returns.